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Classes & Scheduling

Manage waitlists for full classes

Just need the quick answer?

See the short version in the FAQ

Waitlists turn sold-out classes into a steady stream of sign-ups. When a class fills up, attendees can add themselves to the waitlist with one tap. If a seat opens — whether someone cancels or you raise capacity — we'll automatically reach out to the next person in line so you don't have to do any chasing.

Turn on the waitlist for a class

  1. 1Open the class from your dashboard and click Edit.
  2. 2Scroll to the Capacity section and toggle Allow waitlist on.
  3. 3Choose how many people can be on the waitlist at once (we suggest 5–10).
  4. 4Pick how long someone has to grab an open seat once they're notified — 1, 6, 12, or 24 hours.
  5. 5Save. The Book button on the public page automatically becomes Join waitlist when the class fills.

How auto-promotion works

  • When a paid seat opens up, we email and text the first person on the waitlist with a one-tap Reserve link.
  • If they don't claim it within the window you chose, the offer rolls to the next person automatically.
  • Anyone who claims a seat is charged at the same price the original attendee paid — no surprise pricing.
  • You can see the full waitlist on the class page, manually promote someone, or remove anyone at any time.

Tips for handling waitlists well

  • If a class consistently fills up with a long waitlist, consider adding a second session — we'll show you which classes have the most waitlist demand.
  • A 12-hour reservation window is the sweet spot: long enough to catch people checking email after work, short enough to fill seats fast.
  • When you raise capacity on a full class, anyone on the waitlist is offered seats automatically in order.

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